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Industry

Aged Care and NDIS

More time for people, better outcomes — enabled by automation and AI that simplifies the system without compromising trust. 
Aged Care and NDIS
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HOW WE CREATE VALUE

Help your team focus on care, not admin

Government reforms are changing administration and reporting requirements throughout aged care and the NDIS. However, providers that use technology to solve operational challenges can meet their obligations — without the burden of manual admin processes. 

Our experts modernise operations by consolidating disparate systems and data into an integrated ecosystem, informed by an operational redesign plan. This equips your teams with the automated workflows and insights to deliver quality outcomes and support for program participants, while remaining compliant.
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WHAT WE DO

Digital transformation solutions

Implement systems designed for modern care operations, beginning with advisory services that identify opportunities.
Salesforce Health Cloud

Maximise revenue and improve participant journeys with a solution tailored to the unique needs of aged care and NDIS.

Intelligent Automation & AI

Reduce cycle times by 75% by automating back office workflows and compliance reporting.

Data & Analytics

Get real-time operational visibility on data that you trust by partnering with us to build data foundations and reporting that you own.

Digital transformation solutions

We’ve brought innovation to:
THE INNOVIOR ADVANTAGE

Proven operational expertise in regulated care

Partner with a team that speaks the operational language of highly regulated care environments.
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We know the sector

Our management consultants and SMEs speak the language of health operations and anchor solutions in known pain points.
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We target your outcomes

We help organisations adapt in step with the changing regulatory landscape. Every solution is governed and protected by enterprise-grade security measures that meet strict compliance requirements.
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We help you scale smart

Technology is never the starting point; business outcomes are. We combine consulting with applied technology to deliver solutions that reduce risk and elevate the participant experience.

Outcomes achieved

We’ve optimised operations, and in turn, helped enable better participant care and support.

$

6

M

Annual cost savings

By optimising home care rostering to increase minutes of care and reduce labour and travel costs.

70

%

Billing reduction

Cutting healthcare billing costs by deploying an intelligent automation solution.
Seeking 360-degree transparency
Featured Case Study

Seeking 360-degree transparency

In a move to modernise its operations, a leading wellbeing organisation sought our expertise in overcoming complex scheduling and rostering, fragmented funding management and disparate billing processes. We proposed a solution aiming to revolutionise their home care management in a way that delivers exceptional care experiences.

Perspectives on care innovation
Aged care provider embraces 360 degree transparency in home care management
13 May 2026
Aged care provider embraces 360 degree transparency in home care management
Improving In-Home Care
6 April 2026
Improving In-Home Care
Leading home care provider uncovers $82 million in unspent funds through digital transformation
12 March 2026
Leading home care provider uncovers $82 million in unspent funds through digital transformation
START THE CONVERSATION

Ready to evolve your operations?

Fill in the form and one of our experts will be in touch soon to explore your organisation’s needs.