We combine deep technical expertise with industry-specific knowledge to deliver managed services that address your unique operational challenges and objectives.

The Innovior managed services approach

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Assess your current automated processes and operational efficiency

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Develop customised managed service plans aligned with your business goals

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Implement solutions that optimise performance and reduce operational burden

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Provide ongoing support and continuous improvement.

Outcomes you can expectarrow right

  • Improved efficiency and reliability of automated processes
  • Enhanced customer support capabilities
  • Increased operational agility and competitiveness
  • Reduced operational costs and resource strain
  • Access to specialised digital transformation expertise and cutting-edge technologies.

Innovior managed services capabilities

By moving to a managed services model, your team can focus their time and energy on where it’s most valuable: generating new business.

We’re experts in managed services for robotic process automation (including process, platform and infrastructure support) and operations (including finance, administration, customer experience, human resources, IT and procurement).

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Support for automated processes

Are your automated processes delivering on time, every time? We provide round-the-clock technical support to rapidly resolve and prevent incidents from impairing your automated processes. Our support framework can operate independently or integrate with your helpdesk.

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Platform support

Does your team have enough time to manage your platform? We can manage your full solution stack, from automated processes to the platform they run on. Let us handle all your configurations, upgrades and health checks, allowing your people to focus on their high-value tasks.

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Transition to the cloud

Time to move to the cloud? We can help you plan and run your transition to an off-premises cloud environment. With our deep experience in cloud migrations, we'll ensure your transition is a success.

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Intelligent business process outsourcing

Are your operations proving too time-consuming for key personnel or preventing you from scaling your impact? As your long-term partner, our managed operations team becomes responsible for your core processes, delivering results day in, day out.

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