Contact Us
Contact
Menu
Contact Us

Revolutionising mental health support with omnichannel engagement

Handling support peaks while maintaining quality.
I_Cover_Revolutionising mental health support with omnichannel engagement

Learn more about our client who needed an effective solution to handle the sudden influx of requests while maintaining the quality of their mental health services.

Learn how Innovior helped an Australian mental health and wellbeing organisation implement an omnichannel solution to deliver benefits such as: 

  • Enhanced accessibility of mental health services.
  • Improved customer satisfaction via Net Promoter Score (NPS).
  • Increased operational efficiency through optimised staff utilisation. 

Download the full case study now to learn more.

I_ResourceInside_Revolutionising mental health support with omnichannel engagement