Our healthcare A2C solution
ADMISSIONS
At the start of the patient journey, our automation solutions streamline the admissions process.
At Innovior, we offer efficient patient eligibility checks that quickly validate health fund eligibility, reducing errors and speeding up admissions. Our automated patient registration system minimises manual data entry and improves accuracy in capturing patient information, ensuring a smooth start to the healthcare experience.
CODING
Our advanced coding solutions help translate medical information into billable codes with precision and efficiency.
We provide medical coding exploration that automatically converts clinical notes into appropriate medical codes. Our system performs pre-coding audits to ensure accuracy and compliance before final submission. Additionally, we offer assisted coding to support your staff with AI-powered suggestions and validations, enhancing productivity and reducing errors.
BILLING
We streamline your billing processes with our comprehensive automated solutions.
Our Billing as a Service integrates seamlessly with industry-standard patient administration systems to automate complex billing processes. We generate accurate, timely medical bills with minimal human intervention. Our system also performs thorough audits of clinical documents to ensure all billable items are captured and correctly coded, maximising revenue potential.
COLLECTIONS
Improve your cash flow with our intelligent collection solutions.
We implement automated follow-ups that send timely reminders for outstanding bills, significantly reducing the workload on your staff. Our system includes intelligent escalation capabilities, elevating complex cases to human agents when necessary for personalised handling. Additionally, we implement solutions that automate the bank reconciliation process matching transactions in your finance system against invoices in your PAS.
Our key areas of expertise
Intelligent automation
Our AI-driven technologies revolutionise how you manage patient data, process claims and handle billing. Our automation tools not only boost efficiency but also enhance accuracy, allowing your staff to dedicate more time to patient care.
- Smart patient registration and eligibility verification
- Streamlined billing and claims processing
- AI-enhanced medical coding and documentation
- Intelligent debt management and bank reconciliation.
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Data and analytics
We help you turn complex medical and operational information into clear, actionable insights. From predicting patient trends to optimising resource allocation, our data-driven approach empowers you to make informed decisions that improve both patient outcomes and your bottom line.
- Real-time performance metrics and customisable dashboards
- Financial analytics for improved budgeting and cost control
- Predictive models for patient admission and resource needs
- Population health management and risk stratification.
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Consulting
Our team brings a wealth of industry knowledge and technological expertise to help you overcome challenges and seize opportunities. We work collaboratively with your staff to design and implement solutions that align with your organisation's unique goals and constraints.
- Digital health strategy development
- Regulatory compliance and risk management
- Workflow redesign and process optimisation
- Technology assessment and implementation planning.
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Managed services
Let Innovior take the reins of your day-to-day healthcare IT and administrative operations. Our managed services offer a comprehensive solution to maintain and optimise your systems, ensuring they run smoothly 24/7. By entrusting these critical functions to our experts, you can focus on what matters most – delivering exceptional patient care.
- Proactive IT infrastructure management and security
- Continuous staff training and support
- Ongoing revenue cycle optimisation
- Regular system updates and performance tuning.
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Salesforce
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ServiceNow
Anaplan
Making health
billing easier
Invio is our automated health fund billing solution that’s delivering sustained value for more than 50 hospitals. Here’s how Invio transforms your billing process:
Integrates seamlessly with various patient administration systems- Automatically finds pending invoices with completed coding
- Validates data and checks business rules to ensure health fund rule compliance
- Finalises processing and raises invoices automatically.
Consulting-led approach
Our first priority is assessing a hospital’s unique needs. Strategic objectives? Business challenges? How to deliver quick wins and deeper transformations? It’s all about delivering a tailored solution to ensure lasting change.
Digital transformation leaders
Innovior has more than a decade’s experience delivering cross-sector digital transformation, advancing state-of-the-art solutions and helping health clients stand out from the crowd.
End-to-end delivery and support
Innovior supports clients in all aspects of enhancing the A2C value chain via automation. From discovery and delivery to providing ongoing managed support, it is not just a provider but an integral part of many hospitals’ teams.
Robust technology partnerships
Innovior partners with best-in-class technology providers such as Salesforce, Microsoft and ServiceNow to ensure clients have access to top-shelf automation solutions.
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