Insights | Innovior

Realising ROI for Workwear Group in just 4 weeks with Agentic CX

Written by Innovior | Aug 17, 2026, 5:13:06 AM

 

Workwear Group (WWG) is the leading workwear solutions provider, nationally.

Providing safety and uniform apparel and footwear, across industrial and corporate sectors, WWG is a trusted partner to many businesses and end-wearers. Serving multiple distinct brands, including Hard Yakka, KingGee and NNT and managing complex logistics, WWG caters heavily to B2B customer networks where timely support and clear transactional clarity are critical.

To modernise its service infrastructure, WWG engaged Probe Group - Probe CX, Innovior and Convai - to fundamentally transition its operations away from a traditional, static operational setup.