---
title: How Intelligent A2C is enhancing the Admissions-to-Cash value chain for private hospitals
description: Discover how a strategic approach to automating hospital admin can enhance billing and revenue generation.
---

[Insights | Innovior ](https://www.innovior.com/insights)

# [How Intelligent A2C is enhancing the Admissions-to-Cash value chain for private hospitals](https://www.innovior.com/insights/how-intelligent-a2c-is-enhancing-the-admissions-to-cash-value-chain-for-private-hospitals)

 Written by [Admin](https://www.innovior.com/insights/author/admin) | May 30, 2024 2:00:00 AM

 

The good news for hospital and health executives is that technology is not only boosting frontline clinical services. Befitting an industry worth billions of dollars, healthcare is underpinned by a huge administrative arm where the slightest improvements in productivity, efficiency and accuracy can have a monumental effect on budgets and balance sheets. At a time when hospitals and healthcare providers have never been under more financial pressure[2](https://www.innovior.com/blog/how-intelligent-a2c-is-enhancing-the-admissions-to-cash-value-chain/#reference), it is reassuring to know there have never been more ground-breaking solutions to ease the administrative burden.

Times are changing though, with Innovior leading the way by combining technology and consulting expertise to enhance the Admissions-to-Cash value chain in Australian hospitals.

Introducing Intelligent A2C.

## What is Intelligent A2C?

Intelligent A2C is a series of scalable automated solutions across the Admissions-to-Cash value chain that can provide rapid benefits to hospitals. While the value chain features several steps that fall outside the remit of Intelligent A2C (eg: admissions, treatment, discharge), the administrative areas that can be enhanced by Innovior’s automated solutions benefit greatly.

## What are the features of Intelligent A2C?

Intelligent A2C offers a range of solutions that positively impact vital aspects of the Admissions-to-Cash value chain:

##### Patient eligibility check

Innovior’s automation solutions allow hospitals to efficiently validate a patient’s health fund eligibility.

##### Medical coding exploration

Did you know hospital coding errors cause 63% of mistakes and more than 50% of health fund denials are due to billing input mistakes? Our automated solutions significantly improve accuracy and save crucial time by automatically converting digital notes to medical codes.

##### Billing as a service

We work with hospitals to integrate with industry-standard patient administration systems such as WebPAS, FYDO and iPM, etc. to automate complex billing processes and automatically generate medical bills based on treatment details and health fund contracts.

##### Collections

Minimise revenue leakage by using cutting-edge solutions to automatically follow-up on outstanding bills and, when necessary, elevate to human agents.

##### BPO

Intelligent A2C is not just about technology but support, with our Managed Services team ready to handle process exceptions and create end-to-end coverage of hospital billing processes.

##### AI

Artificial intelligence is changing how we work and our leading AI tools allow hospital executives to generate data-driven insights that maximise efficiencies and facilitate improved staff workflows across the A2C value chain.

## What are the benefits of Intelligent A2C?

Intelligent A2C and its automated solutions is already delivering game-changing benefits for many hospitals including:

 

## Why does it pay to partner with Innovior?

There may be various technologies that help automate the Admissions-to-Cash value chain but genuine digital transformation requires more than an out-of-the-box solution. As experts in our field, we know better than most the benefits to be gained from working with a partner that not only knows technology but how to best implement it.

##### Consulting-led approach

Every great partnership starts with a conversation and that’s why the first priority for our expert consultants is assessing a hospital’s unique needs. What are your strategic objectives? Do you have unique business challenges? How can we deliver quick wins and deeper transformations? It’s all about delivering a tailored solution to ensure lasting change.

##### Digital transformation leaders

In an industry where some tech providers come and go faster than you can say “fly by night”, we have more than a decade’s experience delivering cross-sector digital transformation, advancing state-of-the-art solutions and helping our health clients stand out from the crowd.

##### End-to-end delivery and support

We recognise that digital transformation is a journey and support our clients through all aspects of enhancing the A2C value chain through automation. From discovery and delivery to providing ongoing managed support, we are not just a provider but an integral part of many hospitals’ teams.

##### Robust technology partnerships

We don’t just partner with hospitals but also best-in-class technology providers to ensure our clients have access to top-shelf automation solutions. Salesforce, Microsoft and Service Now are just a few of the industry leaders that help us help you realise your A2C value chain goals.

##### Conclusion

There has never been a better time for hospitals and fellow health services to reinvent the way they do administration, particularly when it comes to enhancing the Admissions-to-Cash value chain. Automating complex processes is a crucial step on the pathway to digital transformation and Innovior is the ideal partner to help you get there.

Salesforce has a proud history of evolving to meet the changing landscape of healthcare. [Discover how it has now recognised the rising importance of home care](https://www.innovior.com/blog/how-salesforce-health-cloud-is-improving-care-in-the-home/) by introducing Home Health to efficiently manage in-home healthcare services.

##### References

 

1. [The endlessness evolution of medicine, continuous increase in life expectancy and constant role of the physician - ScienceDirect](https://www.sciencedirect.com/science/article/pii/S1109966617301240)
2. [Outrage as federal government 'cuts' billions of dollars from public hospitals in budget - ABC News](https://www.abc.net.au/news/2022-10-27/federal-budget-prompts-health-funding-backlash/101585400)
3. [10 Patient-Pay Statistics You Should Know | Finance System, Inc. (financesysteminc.com)](https://www.financesysteminc.com/10-patient-pay-statistics-you-should-know/)

[View full post](https://www.innovior.com/insights/how-intelligent-a2c-is-enhancing-the-admissions-to-cash-value-chain-for-private-hospitals)

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