The good news for hospital and health executives is that technology is not only boosting frontline clinical services. Befitting an industry worth billions of dollars, healthcare is underpinned by a huge administrative arm where the slightest improvements in productivity, efficiency and accuracy can have a monumental effect on budgets and balance sheets. At a time when hospitals and healthcare providers have never been under more financial pressure2, it is reassuring to know there have never been more ground-breaking solutions to ease the administrative burden.
Times are changing though, with Innovior leading the way by combining technology and consulting expertise to enhance the Admissions-to-Cash value chain in Australian hospitals.
Introducing Intelligent A2C.
Intelligent A2C is a series of scalable automated solutions across the Admissions-to-Cash value chain that can provide rapid benefits to hospitals. While the value chain features several steps that fall outside the remit of Intelligent A2C (eg: admissions, treatment, discharge), the administrative areas that can be enhanced by Innovior’s automated solutions benefit greatly.
Intelligent A2C offers a range of solutions that positively impact vital aspects of the Admissions-to-Cash value chain:
Innovior’s automation solutions allow hospitals to efficiently validate a patient’s health fund eligibility.
Did you know hospital coding errors cause 63% of mistakes and more than 50% of health fund denials are due to billing input mistakes? Our automated solutions significantly improve accuracy and save crucial time by automatically converting digital notes to medical codes.
We work with hospitals to integrate with industry-standard patient administration systems such as WebPAS, FYDO and iPM, etc. to automate complex billing processes and automatically generate medical bills based on treatment details and health fund contracts.
Minimise revenue leakage by using cutting-edge solutions to automatically follow-up on outstanding bills and, when necessary, elevate to human agents.
Intelligent A2C is not just about technology but support, with our Managed Services team ready to handle process exceptions and create end-to-end coverage of hospital billing processes.
Artificial intelligence is changing how we work and our leading AI tools allow hospital executives to generate data-driven insights that maximise efficiencies and facilitate improved staff workflows across the A2C value chain.
Intelligent A2C and its automated solutions is already delivering game-changing benefits for many hospitals including:
There may be various technologies that help automate the Admissions-to-Cash value chain but genuine digital transformation requires more than an out-of-the-box solution. As experts in our field, we know better than most the benefits to be gained from working with a partner that not only knows technology but how to best implement it.
Every great partnership starts with a conversation and that’s why the first priority for our expert consultants is assessing a hospital’s unique needs. What are your strategic objectives? Do you have unique business challenges? How can we deliver quick wins and deeper transformations? It’s all about delivering a tailored solution to ensure lasting change.
In an industry where some tech providers come and go faster than you can say “fly by night”, we have more than a decade’s experience delivering cross-sector digital transformation, advancing state-of-the-art solutions and helping our health clients stand out from the crowd.
We recognise that digital transformation is a journey and support our clients through all aspects of enhancing the A2C value chain through automation. From discovery and delivery to providing ongoing managed support, we are not just a provider but an integral part of many hospitals’ teams.
We don’t just partner with hospitals but also best-in-class technology providers to ensure our clients have access to top-shelf automation solutions. Salesforce, Microsoft and Service Now are just a few of the industry leaders that help us help you realise your A2C value chain goals.
There has never been a better time for hospitals and fellow health services to reinvent the way they do administration, particularly when it comes to enhancing the Admissions-to-Cash value chain. Automating complex processes is a crucial step on the pathway to digital transformation and Innovior is the ideal partner to help you get there.
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